Walking Through the Fringe Platform
Once you’ve logged into your Fringe account, you’ll be brought to the main marketplace page here. You can see all of the available brands organized into categories, such as “Wellbeing.”
You can scroll sideways through categories to see which brands are in each category, or you can use the search bar underneath the main banner to find the specific brands you’re looking for. Click on the image to see more about the brands including more images and searchable tags to help you find similar vendors.
In the top, right-hand corner of the screen, you’ll see the total number of points you have to spend on the fringe platform.
If any questions come up while you’re on the Fringe platform, just click contact us in the bottom left hand corner, and you’ll be connected with one of our team members in real time. Just enter in your question and your work email and one of our customer service representatives will be able to help you!
Ready to check out? Click the cart at the top of the screen to see a summary of all of your orders. You can change the quantity or even the product from within the cart if you need to make an adjustment. If you haven’t finished browsing simply click off the window, the “Continue Shopping” button, or the “X” to go back out to the marketplace. Below your selections, you will see the points charged for your order along with details surrounding further payment if applicable. If your cart is entirely covered by your point balance, the page will indicate your remaining balance after purchase.
If your points do not cover the total cost of your selections, you will see the total you have to pay at the bottom of the screen and after pressing the “Checkout” button will be asked to supply another form of payment. If you have previously saved a payment method, you will be able to select that payment method to charge for the order.
Verify your basic information, email address and order one more time before clicking the green “Complete Order” button. All selections are final! Congratulations — your order is sent! Be on the lookout for your confirmation emails in your inbox. Depending on your selections, you will receive your order within half an hour.
Entering Payment At Checkout
All employee accounts are pre-funded with the dollars given to you by your employer. Those points are already in your account! If you choose to select benefits that cost more than your employer has given you, you will be responsible for paying the difference.
At checkout, after entering in your address, you will be brought to a payment page where you can enter in your credit card information. Click on the GIF below to see how!
Creating a Fringe Account
When it is time to sign up for your new benefits, you will begin receiving a few introductory emails. These onboarding emails vary depending on your company rollout. However, on the day of your launch, you’ll receive a “Welcome to Fringe” email and have the ability to access the Fringe marketplace. We have already created your account, so all you need to do is activate it! To begin that process, click the “Set Password” button in the welcome email you receive from Fringe:
You will be taken to a page where you should see the email line pre-filled in with your work email address. After you set a password, you will receive a verification email.
Check your inbox, open the email and click the link to verify that you are you! Once your email has been verified, click the “Go to Fringe” button in your original welcome email or go to app2.fringe.us/#/login to log in. Sometimes the verification email can land in spam so make sure to check that folder before reaching out!
Now, you’re ready to enter into your pre-loaded Fringe account! Begin exploring all the awesome new benefits available on the Fringe marketplace and treat yourself to what matters most to you.