Technical Issues

How do I log into my Fringe account?

Try­ing to access the mar­ket­place to browse or select ben­e­fits? Try­ing to pur­chase more points for your account?

Vis­it http://​app​.fringe​.us/ to access your Fringe account.

Every time a user receives points they will receive noti­fi­ca­tion by email. These points can be sourced through employ­ers, man­agers, or even peers that have gift­ed them.

Trou­ble log­ging in? Click the eye icon on the pass­word bar to make sure you’ve spelled every­thing cor­rect­ly. If you’re still hav­ing issues, click For­got pass­word?” to receive a pass­word reset email to the email asso­ci­at­ed with your account, or you can always reach out to our sup­port team.


My Email is Not in Auth System


It looks like you have not acti­vat­ed your account! You just need to open your Wel­come to Fringe” email and set your pass­word. Once you set a pass­word and ver­i­fy your email address, you should be able to log into the mar­ket­place. If you are still hav­ing trou­ble or can’t find your email, our team would be hap­py to help! Please send us a note at support@​fringe.​us. We def­i­nite­ly don’t want you to miss out on future ben­e­fits because you’re hav­ing trou­ble get­ting into your account!


Reset Your Password

Maybe you for­got your pass­word or maybe you’re just tired of it. Either way, we make it easy to update your pass­word! There are two ways: 

On the main login screen, click For­got pass­word?” to be sent a pass­word reset email. The email will come to the pri­ma­ry email address for your Fringe account. Fol­low the instruc­tions and then you’ll be back into your account in no time!

Your pass­word can also be reset from with­in the plat­form. Click on the Top Menu in the upper right-hand cor­ner of the page and select Account” from the drop down menu. The first head­ing will have your pass­word and com­pa­ny name list­ed. Click change to update your exist­ing password.