What is Fringe?
Fringe is a first-of-its-kind fringe benefits marketplace that gives you an easy way to offer employees their choice of 100+ lifestyle benefits that they’ll LOVE! Benefits center around services that will give employees time back, reduce stress, impact the family, and spark joy!
Walking Through the Fringe Platform
Once you’ve logged into your Fringe account, you’ll be brought to the main marketplace page here. You can see all of the available brands organized into categories, such as “Wellbeing.”
You can scroll sideways through categories to see which brands are in each category, or you can use the search bar underneath the main banner to find the specific brands you’re looking for. Click on the image to see more about the brands including more images and searchable tags to help you find similar vendors.
In the top, right-hand corner of the screen, you’ll see the total number of points you have to spend on the fringe platform.
If any questions come up while you’re on the Fringe platform, just click contact us in the bottom left hand corner, and you’ll be connected with one of our team members in real time. Just enter in your question and your work email and one of our customer service representatives will be able to help you!
Ready to check out? Click the cart at the top of the screen to see a summary of all of your orders. You can change the quantity or even the product from within the cart if you need to make an adjustment. If you haven’t finished browsing simply click off the window, the “Continue Shopping” button, or the “X” to go back out to the marketplace. Below your selections, you will see the points charged for your order along with details surrounding further payment if applicable. If your cart is entirely covered by your point balance, the page will indicate your remaining balance after purchase.
If your points do not cover the total cost of your selections, you will see the total you have to pay at the bottom of the screen and after pressing the “Checkout” button will be asked to supply another form of payment. If you have previously saved a payment method, you will be able to select that payment method to charge for the order.
Verify your basic information, email address and order one more time before clicking the green “Complete Order” button. All selections are final! Congratulations — your order is sent! Be on the lookout for your confirmation emails in your inbox. Depending on your selections, you will receive your order within half an hour.
What are Fringe Benefits?
Fringe Benefits are above-and-beyond benefits that employers give their employees. Some fringe benefits are given to the general population of employees while others might only be given to C‑level employees. Some fringe benefits are given as rewards for work well done while others are administered to all.
Fringe Benefits are typically used for recruiting or retention purposes by an employer. They can include things like tuition assistance, childcare reimbursement, stock options or even coffee and meals.
Fringe, offers a fringe benefit marketplace. Funded by their employers, employees are able to select from over 100 innovative and life-simplifying services. Unlike traditional benefits, Fringe benefits meet needs now.
Our services include massage, grocery delivery, child care, ride sharing, student loan pay-off and a whole lot more!
How do I contact support?
Fringe offers unmatched support for our users. We know that submitting an issue or problem is never fun and that you need a response, fast. That’s why live chat is our preferred method to alleviate any support concerns you may have. You can reach us from any part of our website at any time. If outside of office hours, we’ll return your message within 1 – 2 business days.
Our support team is ready to help troubleshoot issues you’re experiencing and listen to your requests. We want to hear from you!
Don’t want to Chat?
No problem. Email us at email@example.com and we’ll be in touch!
Do you support international currencies?
Our point conversion is $1 USD to 5 Fringe points. Every day we review all products with non-USD currencies, and update their point pricing according to that day’s exchange rates.
One thing to note: if you are using Fringe outside the US and your selections exceed your available points, you will be prompted to pay the difference with a credit card in USD. You will pay a 3% conversion fee. The balance will be represented in USD, but your card will be charged in your native currency.
What services are available to international employees?
Fringe is a U.S. based company. That being said, we are increasingly asked by clients and prospective clients about our offerings internationally. We’re pleased to announce that Fringe can offer a curated marketplace of 20 – 60 service offerings to employees in over 50 countries globally. Many of the service offerings are even specific to the country of which they’re being accessed! For more information about providing benefit equity to your international employees, reach out to our Fringe Sales or contact your dedicated client success manager to talk through the details.
Do you have any job openings?
Thanks so much for your interest in working with Fringe. We’d be happy for you to send in a formal job application. Please take a look at the positions currently being offered here: https://fringe.breezy.hr/. You can apply to anything that’s of interest. A Fringe hiring manager will be in contact with you in the coming days and weeks if they think there may be a good fit!