Frequently
Asked Questions

Gifting platforms, recognition tools, wellness point solutions, and manual stipends—Fringe rolls them into one tool.

Yes—and we’ve got the engagement data to prove it. From swag to therapy to fitness and fun, Fringe gives people real choices that fit their lives. When employees feel seen and supported, they show up differently.

Instead of cards or reimbursements, employees spend directly in the Fringe marketplace—eliminating fraud, admin time, and wasted dollars.

Because every person values something different—whether it’s wellness, learning, travel, or family care. Flexibility ensures everyone gets meaningful support.

Unlike stipends or point solutions, Fringe consolidates all benefits, awards, and allowances into one scalable platform while giving employees true choice.

Since employees never receive a prepaid card or reimbursement, there’s no chance of credit card misuse. All spending happens in a secure, curated marketplace.

Employees often pay less than retail in the marketplace and earn points back, making each dollar stretch further.

Start small. Most customers roll out one or two programs first—like recognition or automated birthday and milestone rewards—and scale from there. Fringe makes it easy to grow at your own pace, and we’ll guide you every step of the way.

Absolutely. We recommend you simply start with exactly what you’re doing right now. Save some software fees. Shorten your vendor list. And upgrade the employee experience. We’ll build from there when the time is right.

Most teams are live in under 2 weeks. We handle the hard stuff so you can launch quickly. Want to take your time? That’s fine too.

Our pricing is simple: a platform fee + your chosen budget. No hidden charges or per-use fees.

Most companies pay for several point solutions—$5 PEPM for recognition tools like Nectar, $8-$12 PEPM for wellbeing vendors like Virgin Pulse, another few dollars for gifting or stipends. Fringe replaces them all. Our customers often save 40–60% while adding more functionality in a single platform.

Everything you need to run a complete employee experience program—recognition, rewards, wellbeing challenges, gifting, lifestyle spending, and more. No separate modules. One platform, one invoice, one simple PEPM.

With the Fringe Membership, there is intrinsic value for employees even with limited (or no) funding, as they can enjoy membership benefits, points back on purchases, automated subscriptions, as well as periodic drawings, raffles, and prizes.

Absolutely. Many companies start with one feature—like Recognition or Lifestyle Spending—and expand as they consolidate. The more programs you fold into Fringe, the more savings and simplicity you unlock.

Customers usually reallocate budgets from 3-5 different platforms into Fringe, cut total spend immediately, and gain back hours of admin time every week. Plus, having one dataset for engagement, recognition, and wellbeing makes ROI easy to prove.

Completely flexible. You only pay for active users, with the freedom to add or remove employees anytime. No hidden fees, minimums, or multi-year lock-ins.

Yep—global currency, shipping, and localization are all supported. Fringe provides consistent experiences across geographies while allowing for local customization.

Perfect equity isn’t possible, but Fringe gets you closer than anyone else. Employees in 50+ countries get localized options, fairly priced through our points system.

Pricing shifts daily relative to the USD, ensuring fairness without the admin burden of reconciling foreign exchange manually.

Messages are translated in-platform, making global engagement feel consistent and personal.

Yes. Many global employees are used to being deprioritized. With Fringe, they’re surprised and delighted by benefits that finally feel built for them.

Nope. Everything works via web—but we do recommend downloading the Fringe app as well!

HR teams configure budgets, categories, and rules to align with company goals and compliance needs.

One dataset across your entire workforce—clean, simple reporting on participation, spend, and impact, helping prove ROI and guide future budget decisions.

That’s fine. We track what’s trackable (like steps/sleep for wellbeing challenges) but let users opt out or stay private where they choose.